Posted: Oct 27, 2017 7:12 am
jamest wrote:You also have to remember that an agent in the north of England has absolutely no idea which particular model his customer will be fobbed off with 9 months in advance. It's just a 'general' booking, I assume. The specific car you get on the day, per type, is obviously going to be a bit of a lottery. So, I've played it safe with a 7-seater. Gawd knows what that will be, but I've driven 7.5 tonne trucks before, so I'm not worried about that. What worries me is acclimatizing to the American way of driving quickly, or else bust.
I'd just remember that a Renault scenic,for example can be called a 7 seater. That sort of thing would be fine I guess. I'd try getting some actual models as examples of what you're paying for though. We thought we'd booked something.g like a small jeep/discovery type thing only to be told when we got there that the range we had was good for a mid range saloon/estate. Ended up with a mazda estate after much hassle and harrumphing from the growing queue behind me.
I tried phoning the booking agent back home in the midst of this but you forget, most flights set off AM in the UK and arrive PM stateside several hours behind UK time so our end is closed by the time you're being pissed around over there.
A call (whilst you're with them) to the US end of the deal from your agent will get you what you need and hopefully a contact name if you have any problems.